Just wanted to let everyone know that we are very pleased with the bike we bought! Thought we had exceptional service and were treated well by all your employees. Put about 150 miles on the first day and the ride was way better than the previous bikes we had. That was the big goal we wanted to achieve and we feel it was accomplished.
Thanks again, Pat
I tend to build instead of buy, however the parts department is a good group of guys that have left a good reputation for any dealer of all sizes. The salesman is a nice and polite gentleman who wasn't pushy, and answered my questions. I have been greeted everytime I stop in, thank you Dave, and team!
- Jake Schultz
Had a great time looking at all the bikes and the guys helped a lot through the bike buying process. Amazing bike amazing dealership.
- Rachael Machette
Awesome people. There's always something going on everytime I go there. Always. Parts dept. Know what they're doing and are a great help. Overall a very good dealership.
Friendly staff ! I dealt primarily with service and parts thus far super happy will be back again !
I have always had a great experience since the change in ownership. On Saturday, we walked in to spend a gift card which we won and walked out with a brand new bike. Dave took the time to ensure I was put into the right bike that suited my needs and riding level. He did not try to sell me on things that I did not need and gave me a great deal on my trade. In the end, I drove off on an amazing bike with the exact payment that I asked for. A BIG Thanks to Dave and his amazing team for such a positive experience.
- Pam Hill
Just purchased a 2018 FLHTCU. It was by far one of the easiest low pressure interactions ever. Dave personally made the entire transaction smooth and fast. Great family atmosphere.
Last week I purchased a new HD from Dave’s River Valley HD. I was aggressive in my search starting with the local dealers in Minneapolis. On Sunday night, I requested a internet quote from several outstate dealers, including from Dave’s, expecting a response on Monday.
Dave himself responded to my email on Sunday saying they were closed Sunday/Monday but he would call me Monday. After speaking on Monday I drove down to Mankato Tuesday night. When I walked in about 5:00pm I asked for Dave. I was greeted by “You must be Kris, Dave is expecting you.”
Over the next hour I purchased the bike we discussed over the phone, with no surprises. His staff of Levi, AJ, Rob and Luke, all greeted me and helped answer questions and select accessories. This was my 13th new motorcycle purchase and hands down the best buying experience I’ve had in over 20 years! On Saturday when I picked up the bike, I was greeted with the same level of customer experience. Colleen and Nichole also greeted me and helped with additional items I purchased including a helmet. If you are looking for a new HD go see Dave & Colleen. You will be smiling as you ride out of their shop!!
Very helpful at parts counter, even lended a wrench to do a quick repair.
Great service! They saved my tail. Had a flat tire on my Victory while riding through Mankato. They were more than willing to work on my bike even though it's not a Harley Davidson. Thanks again to the staff.
Checked out a few dealers to shop around, Dave and his staff made my family I feel very welcomed, didn't treats us like morons even if I asked pretty common sense questions. Financing, locating the bike I wanted, and the timely manner it was done in and just over all care we received was priceless, as priceless as you get when it comes to being a Harley enthusiast.
The customer service here was outstanding. That's what service is supposed to mean.
Had a good time had 2 spicey bloody Mary, brat, with pasta salad and chip. The band play good music that I like. A little chilly for a bikini bike wash, took a while to get the frozen tshirt apart!
Rob and Dave did a great job with my trade in and my new bike